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DHCare legal policy Europe1

(Version 1 July 2026)

A. Service Provider

B. Links to Third-Party Websites

C. Links to Our Subsidiaries’ or Affiliates’ Websites

D. Access to the Site

E. Copyright – Reproduction Rights – Trademarks

F. Availability of products

G. Content

A. Service provider

This website (the “Site”) is operated by Invacare International GmbH a member of the DHCare Group of Companies, with its registered office at Neuhofweg 51, CH-4147 Aesch BL, Switzerland, registered with the Commercial Register under number CHE-109.561.251 (DHCare), (hereinafter referred to as the “Data Controller”, “we”, “us”, or “our”). DHCare can be contacted by telephone or through the contact us form available in the footer of the site. The DHCare Group of Companies means Invacare Holdings S.a.r.l and DHG Holdco S.a.r.l and any company or partnership from time to time which either or both directly or indirectly owns or controls the voting rights attached to not less than 50% of the issued ordinary share capital, or controls directly or indirectly the appointment of a majority of the board.

B. Links to third-party websites

This Site may contain links to third-party websites that are not covered by our Privacy notice, such as Facebook, YouTube, and LinkedIn or content belonging to or originating from third parties or links to websites and features in banners or other advertising. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability, or completeness by us. DHCare and the DHCare Group of Companies do not warrant, endorse, guarantee, or assume reliability of any information offered by third party website or feature linked in any banner or other advertising. We will not be a party or in any way be responsible for monitoring any transaction between you and third party providers or products or services.

C. Links to our subsidiaries’ or affiliates’ websites

This Site may contain links to websites operated by our subsidiaries or affiliated companies that are not covered by our Privacy notice.

D. Access to the site

By accessing the Site, visitors acknowledge that they possess the skills and resources required to access and use it and that they have verified that the computer configuration used is free from viruses and fully operational. Users acknowledge that they have been informed that the Site is generally available 24 hours a day, 7 days a week, except in cases of force majeure, computer failures, communication network issues, or technical problems.

E. Copyright – Reproduction Rights – Trademarks

Users of this Site are required to comply with all applicable copyright and reproduction rights laws. Any violation of these laws may constitute a criminal offense and may result in legal penalties. 
In particular, users must refrain from any collection of data, indirect use of data, or any action involving personal data to which they may gain access that could interfere with an individual’s privacy or reputation. 
The general structure of the Site, as well as its software, texts, sound, still and animated images, know-how, downloadable documents, iconographic and photographic representations, and all other components of the Site, are the exclusive property of DHCare or are included with permission of the relevant owner. . All rights reserved.

You are permitted to browse this Site, reproduce extracts by way of printing, downloading to a hard disk for the purposes of distribution to other individuals, provided that such reproduction is unmodified and that all copyright and other proprietary notices are kept intact and accompany such distribution. Under no circumstance shall any reproduction of any part of this Site be used, sold or distributed for any purpose competitive to us or for any commercial gain, nor shall it be modified or incorporated in any other work, publication or website. The contents on this Site are subject to the copyrights and other intellectual property rights owned or licensed by us.

The trademarks “Invacare”; “DHCare” and related marks, as well as the logos displayed on the Site, are trademarks. Any partial or total reproduction of registered or unregistered trademarks, including the logos appearing on the Site, without the prior consent of DHCare is prohibited.
No user or visitor may create a hyperlink to this Site without the prior express consent of DHCare .
DHCare makes every effort to provide users with accurate and verified information and tools; however, it cannot be held liable for errors, unavailability of information, or the presence of viruses on the Site.

F. Availability of products

Reference to any product or service on the site does not constitute an offer to sell or supply that product or service and does not mean that the product or service is available in all countries or that the name, description or specification of the product or service will be the same as that included on the site. Specific advice concerning the availability and suitability of any particular product or service should be sought from the local DHCare Group company or distributor concerned.

G. Content

The information on this site has been included in good faith but is for general informational purposes only. It should not be relied on for any specific purpose and no representation or warranty is given as regards its accuracy or completeness. Neither DHCare nor any DHCare Group Company nor their or their affiliates' officers, employees or agents shall be liable for any loss, damage or expense arising out of any access to or use of this site or any site linked to it including, without limitation, any loss of profit, indirect, incidental or consequential loss.

The Site cannot and does not contain medical/health advice. The medical/health information is provided for general informational and educational purposes only and is not a substitute for professional advice. Accordingly, before taking any actions based upon such information, we encourage you to consult with the appropriate professionals. We do not provide any kind of medical/health advice. Product information is also provided as general information. It is not a substitute for user manuals or other documentation supplied with our products nor a substitute for advice from a registered physician or other healthcare professional. The use or reliance of any information contained on the Site is solely at your own risk. 

The Site may contain testimonials by users of our products and/or services. These testimonials reflect the real-life experiences and opinions of such users. However, the experiences are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. We do not claim, and you should not assume, that all users will have the same experiences. Your individual results may vary.
The testimonials on the Site are submitted in various forms such as text, audio and/or video, and are reviewed by us before being posted. Some testimonials may have been shortened for the sake of brevity where the full testimonial contained extraneous information not relevant to the general public.
The views and opinions contained in the testimonials belong solely to the individual user and do not reflect our views and opinions. Some users who provide testimonials may be paid or otherwise compensated for their testimonials.
The testimonials on the Site are not intended, nor should they be construed, as claims that our products and/or services can be used to diagnose, treat, mitigate, cure, prevent, or otherwise be used for any disease or medical condition. No testimonials have been clinically proven or evaluated.

Europe in the context of this legal policy means the EEA, the UK, and Switzerland.

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